Return Policy
Please read our return policy carefully before making your purchase.
Last updated: December 10, 2025
Return Policy Overview
NO RETURNS POLICY
KeshVar operates under a strict NO RETURNS policy. All sales are final. We do not accept returns, exchanges, or provide refunds for any products once the order has been placed and confirmed.
Important Notice
Please review your order carefully before completing your purchase. Once you place an order, it cannot be cancelled, returned, or refunded under any circumstances.
Why We Have a No Returns Policy
Hygiene and Safety
Our hair oil products are personal care items that come into direct contact with your skin and hair. For hygiene and safety reasons, we cannot accept returns of any beauty or personal care products, regardless of whether they have been opened or used.
Product Integrity
To maintain the highest quality and authenticity of our products, we ensure that every bottle of KeshVar hair oil reaches you fresh and untampered. A no-returns policy helps us maintain this quality standard for all our customers.
Cost Efficiency
By operating with a no-returns policy, we can offer our premium hair oil products at competitive prices by reducing operational costs associated with return processing, restocking, and logistics.
Before You Purchase
Make an Informed Decision
Since we operate under a no-returns policy, we encourage you to carefully consider your purchase. Here are some tips to ensure you're happy with your order:
Review Product Information
Read all product descriptions, ingredients, and usage instructions carefully. Make sure the product is suitable for your hair type and needs.
Check for Allergies
Review the ingredient list to ensure you're not allergic to any components. If you have sensitive skin, consult with a dermatologist if needed.
Verify Your Order
Double-check your shipping address, quantity, and all order details before completing your purchase. Once confirmed, orders cannot be modified or cancelled.
Contact Us with Questions
If you have any questions about our products before purchasing, please contact our customer support team. We're here to help you make the right choice.
Limited Exceptions
Defective or Damaged Products Only
The only exception to our no-returns policy is if you receive a defective or damaged product. In such rare cases, we will provide a replacement or refund.
Defective Product
If you receive a product that is clearly defective or does not match the product description, contact us within 24 hours of delivery with photographic evidence.
Damaged During Shipping
If your product arrives damaged due to shipping, contact us immediately with photos of both the product and packaging. We will work with our shipping partners to resolve the issue.
Wrong Product Shipped
If we accidentally ship the wrong product, we will arrange for the correct product to be sent and provide a prepaid return label for the incorrect item.
No Exchanges Policy
No Product Exchanges
We do not offer product exchanges for any reason. This includes exchanges for different quantities, sizes, or if you simply change your mind about your purchase.
If You Need Different Products
If you need additional products or different quantities, you will need to place a new order. We cannot modify, cancel, or exchange existing orders once they have been confirmed.
Important Reminders
Final Sale Notice
All KeshVar hair oil products are sold as "final sale" items. By completing your purchase, you acknowledge and agree to our no-returns policy.
Order Confirmation
Once you receive an order confirmation email, your order is final and cannot be cancelled, modified, or returned for any reason other than the limited exceptions mentioned above.
Customer Responsibility
It is the customer's responsibility to ensure they are satisfied with their purchase decision before completing the order. We encourage thorough research and consideration.
Customer Support
Our customer support team is here to help with any questions about returns or refunds. We aim to respond to all inquiries within 24 hours.
Contact Information
Email: info@keshvar.in
Response time: 24 hours
Support Hours
Monday - Friday: 9 AM - 6 PM IST
Saturday: 10 AM - 4 PM IST
Sunday: Closed
Policy Updates
We may update this return policy from time to time. Any changes will be posted on this page with an updated date. Your rights under the policy in effect at the time of your purchase will be honored.